The questions support actually gets, answered. If yours is not here, write to us.
Camera and microphone problems are the most common thing support hears about, and both usually come down to a browser permission.
A browser-based random video call service. One tap connects you to somebody who is online, in a private 1-on-1 video call.
Tap the start button on any page, then allow the camera and microphone when the browser asks. The call opens in the same tab.
Matching pairs you with a person who is on camera at that moment. You do not browse a list and nobody browses you — it is what keeps the wait to seconds.
Yes — most people taking calls here are women. The video call with women page has more, including real profiles from the platform.
Always. A call is created for two people, there is no public room, and nobody else can join or watch.
No. Rabbit runs in the browser on a phone or a computer. There is no app to download.
Nine times out of ten the browser permission was blocked. Open the padlock icon next to the address bar, allow camera for this site, and reload. Also close any other app holding the camera — a video call elsewhere will keep it locked.
Check the same permission panel for microphone access, then check that the right input is selected in your system sound settings. Wired headsets sometimes need to be plugged in before the page is loaded.
Use the report control during the call. It sends the account to moderation; you do not need to write an explanation.
Use block during the call. You will not be matched with that person again.
Write to [email protected]. The contact page lists what to include so the first reply is a useful one.
Still stuck? Contact us — or read how Rabbit Video Call works for the walkthrough.